Track My Order

Effective November 14, 2026

Find the shipment email

Open the tracking link sent to your checkout email when shipment information is available. Check spam or junk folders if you cannot find it. For multiple parcels, check the link for each parcel.

Ask us to check progress

If the shipment email is missing, tracking stops updating, or the delivery estimate has passed, email support@paperlarkdesk.com with the order number and checkout email. Label creation and a carrier's first scan may appear at different times.

Expected total delivery remains 3 to 5 business days after confirmation, including processing and transit. Tracking information does not replace your right to ask the seller for help.

A parcel marked delivered is missing

Check the usual delivery area, any carrier photo or notice, and with others at the address. If it is still missing, contact us so we can investigate. We do not rely solely on the delivered scan to dismiss a report of nonreceipt.

Customer service operates Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time, excluding U.S. federal holidays. Outside-hours messages are handled on the next business day.